Based on an adaptation of the practical problem-solving technique from Synectics (see Nolan, 1981) I developed the concept of solution stroking. The problem solving technique involves:
The process works because:
I took the stroking aspects, which I named solution stroking, to create a way to respond whenever offered an idea, particularly an unsolicited one – listen, paraphrase, identify one benefit or positive aspect of the idea, and promise to think about it. Such a positive response will encourage the idea-giver to continue to be creative and offer you suggestions. Sometimes we might want to add a comment about why the idea will not work, but if we do this as a direction for another idea, we may well find the idea-giver has a solution for that too. Example [Paraphrase] So you are suggesting that I present my ideas at the next conference. [Plus Point] I like that idea because it would get my ideas across to a lot of people at once. [Optional – Direction] How can I be sure that the conference organisers will allow me to speak? [I will think about your idea] I will see what can be arranged. With the optional direction included, the idea-giver might add: I can recommend you to the organisers. OR I happen to know they need more speakers. OR . . . . References
Hay, Julie (1992) Transactional Analysis for Trainers Maidenhead: McGraw-Hill (currently published as 2nd edition, 2009, Hertford: Sherwood Publishing) Nolan, Vincent (1981) Open to Change MCB - now available as a free e-book at http://www.vincentnolan.co.uk/documents/open-to-change-innovators-han-vincent-nolan.pdf There is also another free e-book that gives an overview of the Synectics Invention Model at http://synecticsworld.com/wp-content/uploads/2012/12/Imagine-That-Visual-Overview.pdf © 2018 Julie Hay Julie is a fan of open access publishing so feel free to reproduce any of these blogs as long as you still attribute it to her.
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